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Do you have any questions?

Below you'll find answers to our most frequently asked questions. If you're still having trouble, please contact our customer service: support@relievora.com

Your Questions, Answered Below ⬋

Everything you need to know, all in one place.

The Relievora Red Light Therapy Mat uses red and near-infrared light designed to deliver gentle light across the body. These wavelengths are commonly used in wellness technology and may help support relaxation, circulation, and overall recovery after daily activity. The mat distributes light evenly across the surface to create a comfortable session that can easily fit into your routine at home.

Many users include the mat as part of their wellness routine to relax after workouts, support overall comfort, and promote a refreshed feeling. Consistent sessions may also help support a balanced routine, improved relaxation, and overall wellbeing.

Most people enjoy sessions of around 15–20 minutes. The mat is designed to fit easily into your daily routine while relaxing, stretching, reading, or watching television.

Yes. Red light therapy is a non-invasive wellness technology that is widely used in at-home devices. The mat is designed for comfortable daily use when following the recommended session guidelines provided with the product.

The Red Light Therapy Mat is designed for total convenience. You can lay it on the floor for yoga or place it on a couch while relaxing. It requires zero active effort—simply lie down, switch it on, and let the light work its magic while you unwind.

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The mask uses advanced LED light technology designed to gently deliver light across the skin. These wavelengths are commonly used in skincare devices and are designed to support the appearance of smoother, brighter looking skin when used regularly as part of a skincare routine.

Many users incorporate the mask into their routine to support a more radiant looking complexion, improve the appearance of skin texture, and promote a refreshed glow. Regular sessions can help support healthier looking skin over time.

Most people use the mask for around 10–15 minutes per session. It can easily be used several times per week as part of your normal skincare routine.

Yes. The mask is designed with a lightweight ergonomic shape that fits comfortably on the face, allowing you to relax while enjoying your skincare session.

Yes. Many users apply their favorite skincare products after a session to complement their routine. The mask can be used alongside most standard skincare routines.

The mask is a non-invasive beauty device designed for at-home skincare routines. When used as recommended, it provides a convenient and comfortable way to support your daily skincare routine.

SHIPPING & RETURN

Processing time
1–3 business days (for most customers):

Estimated delivery times
Europe: 6–12 business days
United Kingdom: 6–9 business days
United States: 8–15 business days

Yes. If you’re not satisfied with your purchase, you can return your order within 30 days of receiving it for a full refund.

To start a return, please contact our support team at support@relievora.com
with your order number, and we will guide you through the process.

Please note: Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.